March 2020

Helping your clients work through the COVID-19 pandemic

We've all been inundated in the past few days with e-mails, articles, news stories, blog posts, webinars, advertisements, and lots of misinformation about the current worldwide pandemic of COVID-19.  One of the most common (and reasonable) responses by many businesses is to have their staff work from home as much as possible.

Coronavirus - Pandemic Possibilities for the IT Community

Way back in February, I was a participant in a project by seven vendors whose clients are IT Support organizations.  Our goal was to create a document that would help your clients prepare for the necessary changes in the way they do business if the Coronavirus escalated into a major concern.  Since then, of course, COVID-19 has been declared a global pandemic.  This declaration has had a dramatic impact on our daily operations and those of our clients.