Submitted by Ken Dwight on
We've all been inundated in the past few days with e-mails, articles, news stories, blog posts, webinars, advertisements, and lots of misinformation about the current worldwide pandemic of COVID-19. One of the most common (and reasonable) responses by many businesses is to have their staff work from home as much as possible.
Submitted by Ken Dwight on
Way back in February, I was a participant in a project by seven vendors whose clients are IT Support organizations. Our goal was to create a document that would help your clients prepare for the necessary changes in the way they do business if the Coronavirus escalated into a major concern. Since then, of course, COVID-19 has been declared a global pandemic. This declaration has had a dramatic impact on our daily operations and those of our clients.