June 2013

How do you deal with the latest FBI virus?

The latest variant of the widespread FBI Moneypak virus has become one of the most difficult malware challenges facing the IT support tech in recent years.  The main source of this difficulty is the fact that the malware disables the boot options on the infected computer.  Thus the tech is unable to boot into Safe Mode or Safe Mode with Command Prompt.

Following extensive research and communications with some of the leading anti-virus vendors in the world, The Virus Doctor™ has developed a simple, mostly automated procedure that cleans these infections in about 10 minutes.  This procedure and the tools necessary to carry it out are now included in the Virus Remediation Training workshops.

In the absence of a procedure such as this, most technicians have been dealing with this malware in one of three ways: